Use your electronic identity card on the web
Since late 2025, Chrome and Edge ask for explicit permission before a website can access devices on your local network — including the beID Helper, which runs locally on 127.0.0.1.
Browsers treat "127.0.0.1" (your own computer) and your local network as sensitive territory: a malicious website could otherwise talk to devices on your home or office network without your knowledge. Since late 2025, Chrome and Edge therefore show an explicit prompt the first time a website — such as a service offering eID login via the beID Helper — tries to connect to 127.0.0.1.
Check that the beID Helper is actually running (icon at the bottom-right of the taskbar) and read The website can't find the beID Helper for next steps.